Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under copyright laws, and is the property of Spectrum Herbal Pty Ltd. The collective work includes works that are licensed to Spectrum Herbal Pty Ltd ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Spectrum Herbal Pty Ltd or purchasing Spectrum Herbal Pty Ltd products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Spectrum Herbal Pty Ltd or to purchase Spectrum Herbal Pty Ltd products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Spectrum Herbal Pty Ltd. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of Spectrum Herbal Pty Ltd used in the site are trademarks or registered trademarks of Spectrum Herbal Pty Ltd.
Purchases within Australia
Spectrum Herbal Pty Ltd will be happy to accept returns on any unused and unopened items within 7 days of receipt. For hygienic reasons, to ensure the purity of our products we do not accept returns on opened or used merchandise.
You must contact us for any items that need to be returned. Returns that are not authorized may experience delays in processing.
Returns that are received with proper authorization will have the option of a refund, exchange for product of equal value, be issued with a Credit Voucher of equal value to be used against a future purchase. You will be liable to pay shipping for return of any unwanted products, on any exchanged product or future purchases.
Refunds will be processed to the same a nominated bank to be supplied by purchaser and may take up to 10 business days to appear on your statement depending on your financial institution. When the refund is processed, you will receive an email notification from Spectrum Herbal Pty Ltd for your records.
Please note that original shipping charges are not refundable and that return shipping charges are the customer’s responsibility except where an error by Spectrum Herbal Pty Ltd.
Purchases outside of Australia
Returns from countries other than Australia are subject to the same Terms and Conditions as Returns from Australia.
Refunds to countries other than Australia: due to the high cost of bank transfers to non Australian bank accounts, charged by financial institutes, no refund will be given to purchases less than A$100.00. Any fees charged by financial institutes will be deducted from refund unless where an error by Spectrum Herbal Pty Ltd
Damaged In Transit
We take extreme care to ensure the goods are packaged securely to arrive in excellent condition. Any claims for carrier damaged items must be submitted to us within 2 business days after receipt of your delivery. To ensure a prompt resolution to your situation, please return the box, packing materials, and the damaged items to Spectrum Herbal Pty Ltd. Any refund or re-ship will be processed following inspection of the product.
It is always important to use products as directed on the label, but in the extreme shows signs of an allergic reaction, stop using the product immediately and contact your Health Practitioner.
In the event that a Spectrum Herbal Pty Ltd product is mistakenly listed at an incorrect price, Spectrum Herbal Pty Ltd reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Spectrum Herbal Pty Ltd reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Spectrum Herbal Pty Ltd shall issue a credit to your credit card account in the amount of the incorrect price.
This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Spectrum Herbal Pty Ltd disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Spectrum Herbal Pty Ltd does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Spectrum Herbal Pty Ltd does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.
Limitation of Liability
Spectrum Herbal Pty Ltd shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Spectrum Herbal Pty Ltd has been advised of the possibility of such damages.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Spectrum Herbal Pty Ltd without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Spectrum Herbal Pty Ltd may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Spectrum Herbal Pty Ltd.
Your use of this site shall be governed in all respects by local, state and federal laws, without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Spectrum Herbal Pty Ltd products) shall be in the state or federal courts of NSW, Australia. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Spectrum Herbal Pty Ltd products) must be commenced within one (1) year after the claim or cause of action arises. Spectrum Herbal Pty Ltd’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Spectrum Herbal Pty Ltd may assign its rights and duties under this Agreement to any party at any time without notice to you.